[1] Additional employee users available at 24 USD / month per employee.
[2] Website design & hosting does not include a domain name.
[3] For US and Canadian numbers, additional SMS available at 0.0094 USD per SMS and 0.0230 USD per MMS.
[4] For Australian numbers, additional SMS available at 0.0545 USD per outbound SMS, 0.0090 USD per inbound SMS and 0.3550 USD per MMS,
[5] SMS messages are charged per segment; MMS messages are deducted from the free tier proportionally to their price; Any overage for SMS and/or MMS is charged with the subsequent subscription payment.
[6] SMS messages are used for but not limited to user management notifications, job notifications (i.e., new job notification, job status updates …), drip and text blast campaigns, etc.
[7] Priority 1 - complete loss of service.
[8] Priority 2 - loss of one specific service.
[9] Non-critical - all other incidents and requests.